Services

Managed Services

TTs has the capabilities and the experience to support Any Vendor of operator’s comprehensive managed service offer , Our operations and maintenance (O&M) services are targeted  ‘Total Care’ solutions, that is complete maintenance management responsibility for our client’s communication system on a 24×7 basis.

Our superior management, experienced resources and fast, flexible response to changing and challenging circumstances ensure that client's network operates continuously and reliably. We offer a full suite of services including contractual repairs as well as corrective, preventive, proactive and designed maintenance. 

Our aim is to support you with a dedicated team of wireless professionals including a professional project management team, network deployment teams, and service and support organizations. The Wireless Professional Services Team will handle logistics issues, provide project management, perform RF testing, manage and stage materials, test your network prior to your acceptance testing and provide operations and maintenance support (Professional Services, Managed Services, Maintenance Services, Deployment Services).

As a company, we have an experienced project management team which can manage all the activity of a given project. Our teams are project-specific and are well trained in specific skills required for O&M in the telecom industry.

We offer full suite of services including contractual repairs as well as corrective, preventive, proactive and designed maintenance

TTs has the experience to support Any Vendor of operator’s Operations and Maintenance Services:

  • Maintenance Test procedures
  • Operations and Maintenance of all equipment
  • Field maintenance services on all equipment, towers and shelters
  • Emergency Support
  • Preventive and Frequency Required Maintenance
  • Remedial Maintenance Service
  • Man and support ‘Network Operation Center”
  • Outside maintenance service
  • Regional network operations support
  • Configuration management
  • Fault management
  • Performance Management
  • Day to day operations and work flow
  • Repair and replacement process and services
  • Escalation procedures
  • Corrective and preventive maintenance
  • Providing logistic support for spare parts
  • Site Inspections
  • Service level parameters and process
  • Preventive, Corrective and Routine maintenance of DG sets, ACs and Electrical/Utility equipment e.g., Power Interface Units (PIU), AMF/Panels, Shelters, Fence, Tower Earth Pit, AWL, Rectifiers, Batteries and Bus Bar, Electrical Protection Devices, Air Conditioners, RF and  Electrical Cables, etc
  • Maintenance of secondary batteries to ensure availability of backup power.
  • Filling of diesel in DGs.
  • Supporting RF Optimization & Transmission Network Optimization.
  • Scheduling & Implementation of Preventive, Corrective Maintenance of BTS & Transmission equipment including antennas, FOC poles and route
TTs provide flexible, integrated, dependable, cost effective and responsive solutions for the Operation and Maintenance requirements of telecom industry.We deliver the highest possible performance and reliability of Managed service.

We offer high level of active and passive maintenance services for clients and OEMs. We undertake cell site maintenance activities that help our clients leverage their key infrastructural assets and promise high quality uninterrupted services to their consumers.

We are into handling Passive Maintenance of Telecom Cell Sites for Preventive and Corrective Maintenance, Generator fueling, Fixed generator servicing, Fixed generator rectification, Core site Enhanced O&M, OFC Network Maintenance etc.

We take responsibility  for Power (electricity) contract prolongations, Power related   invoice and/or other documents required collections and delivery to Contractor or Customer.

Operations & Maintenance of Telecommunication Network can be briefly classified into two types:

Preventive Maintenance
Our site preventive maintenance responsibility covers failure prevention maintenance on all Network elements mentioned below in order to get optimum life/service cycle of active/passive equipment/infrastructure.

Corrective Maintenance
Our site corrective maintenance responsibility covers failure correction maintenance on all Network elements , We fulfil corrective maintenance works in accordance with the Technical Specs for Site Corrective Maintenance, Also TTprovide reports on TT, Cell availability, service exceptions, etc. on regular basis or upon Customer request.

Active/Telecom Equipment Maintenance  Include;

BTS
BTS, Node B, eNodeB System,
BSS,
Antenna system and feeder and optical fiber cable.

Core Network
Core Network equipment located in the core sites.

Transmission
MW,
SDH,
Ethernet Switch/Router
Optical Fiber
xDSL

Passive/Infrastructure Equipment Maintenance Include;

Alarms and NMS
Internal Alarms,
External Alarms,
Sensors(Access Control Security, Humidity, Temperature, Fire Alarms and Other Sensors).

Power
Grounding,
Lighting,
AWL,
Battery,
Grid Power Line,
Grid Transformer,
Fixed Generator,
PIU,
AVR.

Cooling
Air Conditioning,

Construction
Tower,
Fence,
Building/Shelter.


Al-Tahaduth
Telecommunication services

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